Microsoft MB-240 Übungsprüfungen
Zuletzt aktualisiert am 23.04.2025- Prüfungscode: MB-240
- Prüfungsname: Microsoft Dynamics 365 Field Service Functional Consultant
- Zertifizierungsanbieter: Microsoft
- Zuletzt aktualisiert am: 23.04.2025
Emma, a senior manager, is reviewing potential projects for her organization. She believes that reverse logistics initiatives are essential but fears that they might not be given the necessary priority compared to other projects.
What concern does Emma have about the implementation of reverse logistics initiatives?
- A . Lack of government support
- B . Inadequate technological infrastructure
- C . Difficulty in recruiting skilled labor
- D . Reverse logistics not receiving the required priority from top management
Emma, a senior manager, is reviewing potential projects for her organization. She believes that reverse logistics initiatives are essential but fears that they might not be given the necessary priority compared to other projects.
What concern does Emma have about the implementation of reverse logistics initiatives?
- A . Lack of government support
- B . Inadequate technological infrastructure
- C . Difficulty in recruiting skilled labor
- D . Reverse logistics not receiving the required priority from top management
DRAG DROP
You are a Dynamics 365 for Field Service Administrator. You are working with your company’s scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates.
Does this meet the goal?
- A . Yes
- B . No
DRAG DROP
Your client wants to build some workflows to automate certain approvals.
You need to enable Microsoft Power Automate flows in the Microsoft Dynamics 365 Field Service settings.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You recently created a new schedule board tab.
You need to ensure that only a subset of users can view this new tab.
Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . From the schedule board setting, ensure the record is shared with the appropriate users or teams.
- B . Ensure the schedule board tab is configured to be shared with specific people.
- C . Ensure the users have the proper security role.
- D . From the schedule board setting, email the record link to the appropriate users or teams.
A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements. You need to create a fulfillment preference.
Solution: Reset intervals per time group detail impacts the appointment sequence, ensuring even distribution within time group limits.
Does this meet the goal?
- A . Yes
- B . No
You are implementing Dynamics 365 Field Service for Contoso Manufacturing.
You need to set preventive maintenance schedules for multiple sub-components that have a different maintenance routine than the top-level or parent asset. The goal is to increase asset useful life and provide increased customer satisfaction.
What should you do?
- A . Create Asset Properties, and associate the appropriate new Asset Property schedule to each sub-component.
- B . Create Asset Categories for each preventive maintenance schedule, and assign to the appropriate sub-component.
- C . Create an Agreement for each Asset Sub-Component to ensure the proper preventive maintenance schedule is set
- D . Associate an Agreement Booking Incident to the Asset Sub-Component requiring a different preventive maintenance schedule.
A customer wants to book a servicing appointment from the Field Service self-scheduling portal. The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.
Which two options can be used? Each correct answer presents a complete solution, NOTE: Each correct selection is worth one point
- A . Communication Type
- B . Work Order type
- C . Service Product
- D . Service Type
You configured Dynamics 365 Field Service for a construction company.
The company needs the ability to create a bookable resource to send a group of individuals with different skillsets, along with building equipment, to the construction site to perform construction work for a period of two months.
When you create a bookable resource record, what should you set as the resource type?
- A . User
- B . Pool
- C . Resource Group
- D . Crew