ASQ CCQM Übungsprüfungen
Zuletzt aktualisiert am 26.04.2025- Prüfungscode: CCQM
- Prüfungsname: Certified Construction Quality Manager
- Zertifizierungsanbieter: ASQ
- Zuletzt aktualisiert am: 26.04.2025
Corrective strategies implemented to resolve customer complaints in a construction project should
- A . assume any decrease in complaints indicates a successful strategy
- B . evaluate the effectiveness based on the speed of complaint resolution
- C . measure customer satisfaction before and after the implementation of corrective actions
- D . rely on customer testimonials as the measure of strategy success
When a project faces significant scope changes, including the addition of new features halfway through, how should a Construction Quality Manager evaluate and prioritize inspections?
- A . Prioritize inspections based on the original project plan and impact on schedule.
- B . Focus inspections and testing on new project elements, instead of on established parts of the construction.
- C . Concentrate inspections primarily on areas where the most resources have been allocated.
- D . Reassess and prioritize inspections based on the new elements‘ criticality and their potential impact on project integrity.
How should defects be documented in a construction project to effectively evaluate their impact on project quality?
- A . Document all defects and prioritize addressing minor issues first.
- B . Focus documentation on issues identified during formal inspections.
- C . Provide more detailed documentation on defects in high-visibility areas.
- D . Create a record that includes the nature, location, and severity of each defect.
What is a primary benefit of applying value engineering during the design phase of a construction project?
- A . To achieve the best balance between cost, functionality, and quality
- B . To extend the project timeline by incorporating comprehensive reviews
- C . To focus on reducing the project budget at any cost
- D . To eliminate all non-essential design elements
Which of the following approaches would be most effective for evaluating the implementation of heat treatment procedures on metal components used in a high-stress environment?
- A . Ensure the heat treatment is consistent across all batches to avoid variations in material properties.
- B . Verify that the heat treatment option requires the least maintenance during production.
- C . Base the selection of heat treatment methods on the latest industry technology.
- D . Verify that the heat treatment processes align with technical specifications for material durability under stress.
Which of the following is most critical when evaluating the as-built drawings in the final turnover and closeout documentation?
- A . The drawings accurately reflect the original design plans.
- B . The drawings accurately represent the final constructed facility.
- C . The drawings have been signed off by all engineers involved in the project.
- D . The drawings are control-stamped and displayed at the project site.
Which of the following should be the first priority when preparing quality objectives for operations and maintenance (O&M) to sustain quality based on customer expectations?
- A . Balancing budget constraints with customer-driven quality objectives
- B . Defining objectives that align with customer needs and expectations
- C . Optimizing internal efficiency while considering customer requirements
- D . Setting objectives that reflect long-term business goals in addition to maintenance programs
What is the primary purpose of applying validation processes to design outputs in construction projects?
- A . To adjust the design specifications based on client feedback
- B . To speed up the approval process from regulatory bodies
- C . To ensure that the design outputs function as intended in the real-world setting
- D . To focus on aligning design outputs with the most cost-effective construction methods
What is the most effective way to ensure that nonconforming work on a punch list is properly closed?
- A . Reassess each punch list item to verify compliance with contract specifications before closure.
- B . Delay closure until all project phases are complete.
- C . Close items based on the subcontractor’s assurances.
- D . Close nonconforming items as they are reported by any project team member.
A construction company is experiencing a significant increase in material waste on multiple sites.
Which of the following quality tools should be used to identify and prioritize the biggest sources of waste?
- A . Use a scatter diagram to analyze the relationship between material suppliers and waste levels.
- B . Utilize flowcharts to map out the entire material procurement process.
- C . Apply a Pareto chart to identify and prioritize the biggest sources of waste.
- D . Implement control charts to monitor waste levels over time.