Atlassian ACP-420 Übungsprüfungen
Zuletzt aktualisiert am 25.04.2025- Prüfungscode: ACP-420
- Prüfungsname: Atlassian Managing Jira Projects for Cloud
- Zertifizierungsanbieter: Atlassian
- Zuletzt aktualisiert am: 25.04.2025
Question #31
What does JQL stand for in Jira?
- A . Java Query Language
- B . Jira Query Language
- C . JavaScript Query Language
- D . Just Quick Links
Question #32
Who typically has the permissions to add announcements to the Customer Portal?
- A . All users
- B . Customers only
- C . Agents with admin permissions
- D . External contractors
Question #33
How is a customer typically added to an organization in Jira?
- A . Automatically when they log in
- B . By a project admin
- C . Through self-registration on the portal
- D . They cannot be added to organizations
Question #33
How is a customer typically added to an organization in Jira?
- A . Automatically when they log in
- B . By a project admin
- C . Through self-registration on the portal
- D . They cannot be added to organizations
Question #35
Recommend Queue Configuration. (Choose Two)
- A . Set priorities based on SLA deadlines
- B . Configure queues to exclude certain issue types
- C . Allow all team members to edit queue configurations
- D . Automatically assign issues based on agent expertise
- E . Sort requests by the date they were last updated
Question #36
Which of the following is not a role assigned to internal users?
- A . Customer
- B . Agent
- C . Watcher
- D . Collaborator
Question #37
Which of the following is a correct method to handle multiple requests from the queue?
- A . Comment on each individually
- B . Assign multiple requests at once using bulk actions
- C . Ignore all requests
- D . Comment on each individually and Assign multiple requests at once using bulk actions
Question #38
Where can you view all customers associated with an organization?
- A . In the project settings
- B . On the organization’s page in Jira
- C . In the global settings
- D . Customers cannot be viewed by organization
Question #39
To find issues where the first response SLA was breached, use the JQL function _______.
- A . SLABreached("First Response")
- B . SLA("First Response") > 0
- C . SLAExceeded("First Response")
- D . SLADuration("First Response")
Question #40
What is the shortcut for creating a new issue in Jira?
- A . Ctrl + N
- B . Alt + C
- C . Shift + N
- D . None of the above