Microsoft MB-240 Übungsprüfungen
Zuletzt aktualisiert am 25.04.2025- Prüfungscode: MB-240
- Prüfungsname: Microsoft Dynamics 365 Field Service Functional Consultant
- Zertifizierungsanbieter: Microsoft
- Zuletzt aktualisiert am: 25.04.2025
You are the Dynamics 365 Field Service technician manager for Contoso Ltd.
Your customers are indicating they are being double invoiced for certain work orders They are receiving the quarterly invoice, and another invoice after the service is performed.
You need the system to automatically handle these scenarios, while still sending out invoices for work orders that are not generated from an agreement.
What should you do to avoid double billing your customers that have agreements?
- A . Manually update the Invoice lines prior to sending to the customer.
- B . Turn-off Invoice Generated on Closed-Posted work orders to avoid invoice generation when a work order is Closed-Posted
- C . Update the Invoice Journal lines to ensure the lines are $0.00.
- D . Create a process using price lists and entitlements to ensure the work order subtotal and work order invoice is $0.00.
DRAG DROP
LitWare has requirements for configuring the services around the region.
You need to set up the system to meet those requirements.
Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.
DRAG DROP
Your organization recently started using the Universal Resource Scheduling feature. You enabled the Lead entity for scheduling.
You need to have a dedicated tab in the schedule board to see all the unscheduled leads.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You need to configure the Microsoft Dynamics 365 Field Service mobile app to provide field technicians with access to custom entities.
What should you do?
- A . Create a new role and assign it to the technicians.
- B . In the mobile offline profile, add a custom data filter to the entity.
- C . Go to the mobile offline profile, and add the entity.
- D . Add the entity to the site map of the Field Service mobile model-driven app.
You are configuring forms in model-driven apps.
You need to show a set of fields from a related table and ensure the fields are read-only.
Which form should you use?
- A . Quick View
- B . Interactive
- C . Card
- D . Main
You are configuring forms in model-driven apps.
You need to show a set of fields from a related table and ensure the fields are read-only.
Which form should you use?
- A . Quick View
- B . Interactive
- C . Card
- D . Main
DRAG DROP
You are configuring Microsoft Dynamics 365 for a hotel chain.
The hotel managers want to make traveler reservations by first checking for specific date range availability, and then assigning the traveler to a specific room when they arrive. Furthermore, hotel managers want to overbook the hotel to account for expected cancellations.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company. You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company’s unique business process.
Which action must you perform?
- A . Edit the existing system status field values.
- B . Create the necessary sub-status values.
- C . Create the necessary system status values.
- D . Create the necessary service task values.
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company. You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company’s unique business process.
Which action must you perform?
- A . Edit the existing system status field values.
- B . Create the necessary sub-status values.
- C . Create the necessary system status values.
- D . Create the necessary service task values.
You are implementing Microsoft Dynamics 365 Field Service.
The customer wants to use the system to capture changes in various system readings when a
technician is onsite servicing an asset.
What should you recommend?
- A . Create asset categories and track the changes from each work order.
- B . Use the Asset Category Log history to track the changes.
- C . Train the field technicians to take detailed notes on the asset on the work order.
- D . Use the Asset Property Log history to track the changes.